Iftek I
Client Advisor @RBC
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WORK HISTORY
Client Advisor @RBC
Toronto, ON, CA
Proactively engaging with clients in branch and community to identify banking needs, provide advice, and uncover sales/referral opportunitiesEducating clients and demonstrating digital banking technology to enhance client experience, drive sales, and retain businessResponding to client-initiated contacts and assisting with a full range of financial transactionsActively listening and engaging clients to understand their individual needsTaking ownership to resolve and prevent client banking problemsCultivating and maintaining relationships with partners to maximize business opportunities and referrals
EDUCATION
George Brown Polytechnic
Postgraduate Certificate, Information Systems Business Analysis
Humber Polytechnic
Digital Marketig Connections Program
Gateway Charter High School
High School Diploma
Independent University, Bangladesh
Master of Business Administration - MBA, Marketing
North South University
Bachelor of Business Administration - BBA, Marketing
ABOUT IFTEK I
Multidisciplinary communicator with 6+ years of experience creating high-impact digital campaigns and internal engagement strategies for nonprofits and social impact organizations. Proven ability to drive inclusive storytelling, elevate brand reach, and lead multi-platform content initiatives that inform, inspire, and activate. Recognized for delivering data-informed creative strategies, accessible content, and team collaboration that strengthens organizational culture and external trust
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