Ifeoma Okoye

Cloud Devops Engineer @Digital Witch Support Community

Experience:Cloud & DevOps Engineer – Digital Witchng • Delivered technical support and infrastructure solutions across AWS, Azure, and GCP, ensuring high system availability and rapid issue resolution.• Provisioned cloud infrastructure using Terraform across AWS, Azure, and GCP, ensuring high availability and scalability.• Automated proactive monitoring and alerting using Datadog and Slack, reducing system downtime by 20%.• Built and optimized CI/CD pipelines using GitHub Actions, leading to a 15% reduction in deployment time.• Managed multi-cloud Kubernetes clusters, implementing Horizontal Pod Autoscalers and load balancers.• Collaborated with cross-functional teams to troubleshoot and resolve infrastructure incidents, improving support SLAs and end-user satisfaction.