Ifeayichukwu O.

Operations Manager @NFI

US

As an Operations Manager at NFI, I lead high-volume warehouse operations supporting nationwide retail distribution. I specialize in inbound/outbound logistics, labor planning, and KPI execution while managing cross-functional teams across multiple shifts to ensure operational excellence, safety compliance, and customer satisfaction. My leadership is focused on driving results through data-based decision making, continuous improvement, and strategic staffing.Key Achievements & Responsibilities:• Direct and develop 100+ associates across multiple shifts, ensuring seamless execution of nationwide distribution.• Implement SOPs and accountability systems that boost productivity and minimize errors.• Partner with senior leadership on forecasting, workflow planning, and process optimization to align resources with business needs.• Lead safety and compliance initiatives, reducing incident rates and strengthening a culture of accountability.• Leverage WMS platforms (Manhattan, JDA, or equivalent) to improve inventory accuracy and enhance workflow control.• Align labor to demand through real-time staffing models and labor tracking, maximizing efficiency during peak and off-peak periods.• Build and sustain a performance-driven culture through coaching, mentoring, and frontline leadership development.

Stephen F. Austin State University

Bachelor's degree

Stephen F. Austin State University

Master of Business (MBA)