Ieva Nigrelli
Dynamics 365 Ce Functional Consultant @HCLTech
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WORK HISTORY
Dynamics 365 Ce Functional Consultant @HCLTech
Dynamics 365 CE Functional Consultant delivering end‑to‑end CRM solutions across Sales, Customer Service, Legal, and Marketing. Experienced in requirements gathering, process mapping, functional design, D365 configuration, testing, UAT support, training, and post‑go‑live hypercare. Skilled in stakeholder engagement, solution optimisation, and collaborating with technical teams to deliver scalable, user‑focused CRM solutions.
EDUCATION
University of Teesside
Bachelor of Business, Business Management
Rīgas Tālmācības Vidusskola / Riga Distance Education Secondary school
Secondary School Diploma, Languages, Math, History, literature, art,
Siguldas Secondary School
High School Diploma
ABOUT IEVA NIGRELLI
Dynamics 365 Functional Consultant | CRM Solution Design | Power Platform
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