Idriss Mrani Alaoui
Operations Leader @SumUp
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2022 — Present
Operations Leader @SumUp
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Responsible for Customer Support, Workforce Management, Shared Services (outsourcing) and Process Optimization for European markets.I manage large in-house and outsourced teams (+500 people) and also partner with the leadership team to tackle questions around long-term strategy.
EDUCATION
2005 — 2009
Universidad Politécnica de Madrid
MSc in Telecommunications engineering
2009 — 2012
HEC Paris
MSc in Management (Grande Ecole Program), Finance Major
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