Idongesit Michael Akwaowoh Comptia Net
IT Service Engineer @Trusted Technology Partnership
Signup · Get unlimited contacts
WORK HISTORY
IT Service Engineer @Trusted Technology Partnership
Bournemouth, GB
EDUCATION
Udemy Web Development Bootcamp
Certificate of completion, Web Development
Schlumberger Europe learning Centre,France.
Certificate in Mudlogging, geology
Federal University of Technology Akure
B.TECH, APPLIED/ ENGINEERING GEOLOGY
University of Portsmouth
Master in Project Management , Project Management
University of Ibadan
Master's degree, Petroleum Geology
ABOUT IDONGESIT MICHAEL AKWAOWOH COMPTIA NET
WHAT I DO I am a Certified IT Professional and Project Manager with expertise in IT Service Management, IT Support, and Infrastructure Projects. My experience spans IT Service Delivery, Site Reliability, and Process Improvement, supporting NHS healthcare IT, Social Responsibility Projects, and enterprise infrastructure. I have a proven track record of delivering IT solutions and managing technology-driven projects across Social Investment, Engineering, and Construction. Passionate about optimizing IT operations, improving system reliability, and driving continuous improvement through Agile and ITIL best practices. Currently, I am expanding my expertise in networking, security, and automation, working towards CompTIA Security+, CCNA, and Cloud certifications to transition into a Site Reliability Engineer (SRE) role. CERTIFICATIONS Project Management Professional (PMP) ITIL 4 Foundation | Lean Six Sigma Yellow Belt (LSSYB) CompTIA A+ & Network+(In Progress: CCNA, Security+, Cloud Certs) KEY PROJECTS & EXPERIENCE Supporting 700+ NHS practices, ensuring system uptime, security compliance, and IT service management. Managing IT and infrastructure projects, including data migrations, system upgrades, and process automation. Previously contributed to $1.5M+ in social investment projects and $10M+ in construction/engineering projects. Driving IT service improvements using ITIL and Agile methodologies to enhance workflows. SKILLS IT Support & Service Management – ITIL, SLA Management, Incident & Problem Resolution Infrastructure & Networking – Windows Server, Active Directory, Cloud Services, Cisco, Firewalls Automation & Scripting – PowerShell, Bash, Python (Basic) Project Management – Agile, Scrum, Waterfall, Stakeholder Management, Change Control Continuous Improvement – Lean, Six Sigma, Process Optimization, SRE Principles WHY WORK WITH ME? I bridge the gap between technical teams and business objectives, delivering measurable IT solutions, efficient service operations, and infrastructure improvements. Whether solving IT challenges, leading projects, or optimizing systems, I ensure impactful results with precision and enthusiasm. CONTACT ME Let\'s connect! Message me on LinkedIn or email i••••••••@yahoo.co.uk
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.