Idong Essien

Prn Pharmacy Delivery Driver @Symbria

Auburn, MA, US

Manage end-to-end logistics for time-sensitive deliveries, ensuring compliance with strict operational deadlines and protocols. Utilize proprietary software and digital tools to process orders, manage inventory returns, and maintain accurate data records. Act as a key liaison between clients and management, troubleshooting on-site issues to ensure system integrity and service continuity.• Execute complex logistical routes under tight deadlines, maintaining a 100% on-time delivery rate for critical assets.• Ensure data integrity by meticulously verifying all orders against digital manifests and processing returns using internal inventory software.• Provide on-site technical support, troubleshooting computer and peripheral issues to maintain seamless digital documentation.• Communicate client feedback and escalated system issues to management, contributing to process and service improvements.

BloomTech

Certificate, Software Development + Computer Science

New England Institute of Technology

Associate of Science - AS, Graphic, Multimedia, Web Design