Abhinav Gupta
Design & Build | Customer Experience & SOP Specialist | Driving Scalable Growth Through People, Processes & Consumer Psychology
- Role
- Studio Principal at Livspace
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Abhinav Gupta
Transformative design and operations leader with 20 years of experience across top…
Experience
Studio Principal
Mar 2025 — Present · New Delhi, IN
Driving business growth for interior design verticals by building and scaling high-performance teams under the Vinciago initiative at Livspace.Leading Talent Acquisition for sales, design, and managerial positions, ensuring brands are onboarding the right people to deliver excellence.Designing and implementing SOPs (Standard Operating Procedures) to streamline project execution, improve efficiency, and ensure consistent customer experience.Partnering with stakeholders to align the CX (Customer Experience) strategy with business goals, driving measurable improvements in client satisfaction.Consulting on operations and service design, enabling brands to scale sustainably while maintaining quality and innovation.Serving as a strategic advisor to the management and business leaders, combining recruitment expertise with process consulting to support expansion.
Education
Swami Vivekanand Subharti University (SVSU), Meerut
Bachelor of Arts - BA, English & Economics
2018 — 2021
JD INSTITUTE OF FASHION TECHNOLOGY
INTERIOR DESIGNING, Interior Design
Symbiosis Centre for Distance Learning
Master of Business Administration - MBA, Marketing Management
2024 — 2026
Skills
- Design Consultation
- Material Knowledge
- Innovative
- Technical Support
- On-Site Execution
- Rapid Concept
- Techniques
- Wall Mount Units
- Boq Drafting
- Fresher Ideas
- Newer Design
- Application Procedures
- Residential Interiors
- Surface Coatings Knowledge of Application and Procedure
- Multiple Material Application
- Supervisory Skills
- Interior Designing
- Wood Coating in Multiple Colours and Finishes
- Customised Designing
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