Ichsan B.
Self-reliant | Analytical | Resolute
- Role
- IT Tech Support Tier Ii at Southern California Edison (SCE)
- Location
- Ontario, CA, US
- LinkedIn followers
- 500 followers
About Ichsan B.
coming up - still updating
Experience
IT Tech Support Tier Ii
Southern California Edison (SCE)
Apr 2019 — Present · Ontario, CA, US
DISYS-Southern California Edison – April 2019 – Present• Delivered tech solutions to Southern California Edison employees• Received five times high accomplishment in providing excellent support in EUC (End User Computing).• Received an certificate of completion from SCE IT director on completing the most difficult deployments in converting close to deployment devices and assisting hundreds of SCE employees with technical questions.• Initiated Windows 10 project upgrade from Windows 7• Deployed and installed Windows operating systems, Office 365, Office 2016 and other applications• Configured, troubleshot, resolved of various Windows applications• Configured and connected network printers and network shared drives• Resolved independently or collaborated with other application teams in solving windows and applications complex problem by running testing, and doing some online research. • Involved in various IT project from windows 10 upgrade, application supports, and mobile device management
Education
Cleveland State University
Management Information Systems and Services
NexGenT
Full Stack Network Associate, Full-Stack Network Engineering
2018 — 2019
Baldwin Park Unified School District (Adult Education)
Computer Installation and Repair Technology/Technician
UC Berkeley Extension
Computer/Information Technology Administration and Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.