Ice Kaya
National Accounts Customer Supply Chain and Logistics @Mondelēz International
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WORK HISTORY
National Accounts Customer Supply Chain and Logistics @Mondelēz International
Manage the customer collaboration agenda for National Accounts team- Improve value and service to customers and increase supply chain efficiency while offering accountability and transparency into customer performance via a single point of contact- Drive effective cross-functional communication among stakeholders: sales, logistics operations, demand planning, product supply and external partners- Achieve KPIs targets including customer service, invoice accuracy, overdues and deductions through effective implementation of processes- Create a winning team that secures current and future plans by developing, coaching, delegating and leading a team that can drive the business agenda while giving them the opportunity to grow in the organization- Focus on account or channel-specific initiatives in efficient replenishment and availability while driving the implementation of joint value creation initiatives identified through customer collaboration- Deliver enhanced service by driving the implementation of customer supply chain improvement initiatives and building deep relationships with the customer
EDUCATION
Yeditepe University
Bachelor's degree
Xavier University
Master of Business Administration (MBA)
TED Zonguldak Koleji
High School
ABOUT ICE KAYA
Results driven leader passionate about consumers and innovation. Creative and analytical…
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