Ibtihal A.
Customer Relationship Manager @Loop Customer Management
Signup · Get unlimited contacts
WORK HISTORY
Customer Relationship Manager @Loop Customer Management
West Yorkshire, GB
As a Customer Relations Manager, I am responsible for ensuring the accuracy and integrity of customer utility accounts. My role involves assessing account data and making precise interim adjustments in line with the company\'s tariff banding matrix.I review customer information thoroughly to ensure correct tariff allocation, handle data transfers with meticulous attention to detail, and resolve any inconsistencies to maintain data accuracy.A core part of my work includes verifying outputs against original documents to ensure consistency and reliability. I consistently operate within strict service level agreements, maintaining high standards of service delivery and customer satisfaction.This position demands both analytical precision and a strong customer focus - qualities I apply daily to support fair, transparent billing and a seamless customer experience.
EDUCATION
Elliott Hudson Sixth Form College
A-Levels, Psychology, English Language and Health and Social Care (Cambridge Technicals)
University of Bradford
MSc Applied Artificial Intelligence & Data Analytics (& 3 Month Placement), Faculty of Management, Law & Social Sciences
University of Bradford
Clinical Technology, Engineering & Informatics
ABOUT IBTIHAL A.
Data-driven, results-oriented, and ready to make an impact.• I hold an MSc in Applied Artificial Intelligence and Data Analytics from the University of Bradford, underpinned by a BSc in Clinical Technology. My skill set includes machine learning, predictive modelling, and data visualisation, with hands-on experience using Python, R, and Excel to drive insights and decision-making.• I bring cross-industry experience in healthcare, education, and logistics, and currently work as a Customer Relationship Manager at Loop. This role has strengthened my ability to understand user needs, translate data into strategy, and deliver measurable value.• I’m actively seeking opportunities where I can apply my technical expertise and problem-solving mindset to tackle meaningful challenges. I thrive in fast-paced, collaborative environments and bring a unique mix of analytical skill, industry insight, and stakeholder-focused communication.• Let’s connect - I’m open to roles in data analytics, AI, and tech innovation.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.