Ibraim Neves

About Ibraim Neves

Results-driven and customer-focused professional with a proven track record in luxury retail and banking. Seeking a challenging position as a Key Holder or Advisor, utilizing my expertise in client relationship management, sales, and merchandising to contribute to company growth and exceed sales targets.Accustomed to multi- tasking in high-pressure settings when managing store operations. Passionate about communicating effectively with peers and building long term client relationships as well mold associates to drive business initiatives.

Experience

1. District Account Manager

   Visa

   Sep 2020 — Present

   Operating as the lead point of contact for any and all matters specific to your accounts.•Overseeing customer account management, including negotiating contracts and agreements to maximize profit.•Build and maintain strong, long-lasting client relationships.•Negotiate contracts and close agreements to maximize profits.•Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.•Ensure the timely and successful delivery of our solutions according to customer needs and objectives.•Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.•Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.•Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)Prepare reports on account status.•Collaborate with sales team to identify and grow opportunities within territory.•Assist with challenging client requests or issue escalations as needed.

Education

• Broward College

  Bachelor's degree, Marketing/accounting

  2015 — 2019