Ibrahim Bio Abubakar
Zero Carbon Living Advisor @OVO
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WORK HISTORY
Zero Carbon Living Advisor @OVO
Glasgow, GB
Analyse Customer Data and provide insight for decision-making.• Utilize Salesforce, ECOES, Xoserve, and internal applications to effectively manage customers\' energy accounts, ensuring a seamless user experience with the business\'s products and services.• Provide assistance and support to customers facing questions, concerns, or issues with a product or service, guiding them in making informed decisions and troubleshooting problems.• Actively promote the Net Zero Plan to customers, contributing to the commitment to a sustainable planet.
EDUCATION
De Montfort University
Doctor of Philosophy - PhD , Computer Science
De Montfort University
Master's degree, Data Analytics
CodeClan
Professional Software Development
Bayero University, Kano
Master's degree, Human Geography with Specialisation in Medical Geography
Bayero University, Kano
Bachelor's degree, Geography
ABOUT IBRAHIM BIO ABUBAKAR
I am a Cloud & DevOps Engineer with 6+ years of experience designing, automating, and…
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