Ibn Shakoor
Operations Manager (Bank) @Capital One
Richmond, VA, US
EMAILS
i••••••••@capitalone.com
MOBILE NUMBERS
+18•••••••38
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WORK HISTORY
May 2019 — Present
Operations Manager (Bank) @Capital One
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SKILLS
Financial AnalysisMortgage LendingLines of CreditBusiness AnalysisCommercial LendingMortgage BankingLoansCreditProcess ImprovementLoan ServicingWorkforce ManagementConsumer LendingBankingCommercial BankingCredit CardsResidential MortgagesFhaLoss MitigationInternal AuditFinancial RiskAnalyticsCall CenterCustomer RetentionPortfolio ManagementCustomer SatisfactionUnderwritingSmall Business LendingRetail BankingCall CentersCustomer ExperienceDepositsOperational Risk ManagementBusiness Process ImprovementFinancial ServicesVendor ManagementCustomer ServiceBranch ManagementFinanceRisk ManagementLoan Origination
ABOUT IBN SHAKOOR
Experienced professional with a proven track record of leading large scale and high…
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