Samrat Mitra
Siebel , OBIEE & Hyperion Product Delivery Lead (Multi Cloud Architect Professional ) at Kyndryl.
- Role
- Sr Siebel Crm & Analytics Administrator (Oracle Solution Architect Multicloud Division) at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Samrat Mitra
Myself, Oracle Certified Siebel & OBIEE Consultant and a Hyperion Infrastructure…
Experience
Sr Siebel Crm & Analytics Administrator (Oracle Solution Architect Multicloud Division)
Jul 2010 — Present
Current Project 1: RICOH -Team Size: 5Version: 7.7.2.8, Oracle Db, Windows 2003, AIXRole: Siebel Administrator (Project Delivery Lead)Ricoh is a leading, innovation-driven Printer’s and Photostat machine Manufacturing Company, committed to invent high and latest technology in a growing global business of best-in-class with its products that help people more flexible. Siebel is front office application which they use for call center for logging service requests. Back-end it is integrated with “Click and Dexterra“ Integrations to communicate effectively with the Filed Engineers.Responsibilities: Siebel Serves and Client Installations in Dev, Test, UAT, Training and Production Environments Giving Production Support and Doing Assigned tasks In Production releases DocRepository Migrations and SRF replacementsCompleting the Admin tasks as per the release documentRun the generate triggers and EIM jobsCreating Custom Tables, Columns and Indexes in Tools, EIM table and Column mapping.Resolving user issues.Marinating tasks related to User Access control MechanismLeading Project code releasesKnowledge MQ Series DBRefreshes to Non- Prod’s when needed Maintaining servers OS patch level up to date Coordinating with Cross teams when needed.
Skills
- IT Service Management
- Account Management
- Data Migration
- Sdlc
- Oracle
- Requirements Analysis
- Management
- Databases
- Analytics
- Crm
- Itil
- Project Delivery
- Integration
- Requirements Gathering
- Etl
- Service Delivery
- C++
- Sql
- Informatica
- Siebel
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