Ibeth de Torre
Customer Service Supervisor Bike Division @Shimano North America Holding, Inc.
Los Angeles, CA, US
EMAILS
MOBILE NUMBERS
+15•••••••94
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WORK HISTORY
May 2024 — Present
Customer Service Supervisor Bike Division @Shimano North America Holding, Inc.
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Irvine, CA, US
SKILLS
CrmSales Order ProcessingCybersourceVpiOnline FraudWeb ChatTealeafPaypalCustomer Service OperationsResource ManagementWeb BrowsingEmailCustomer Relationship Management (Crm)FedexAnalyticsKey Performance IndicatorsUps QuantumManagementCall ReportingMarketingJiraE4xChargebacksMicrosoft OfficeAvayaFdm4Account ManagementCustomer ServiceCustomer ExperienceIwsProject ManagementCustomer Service TrainingProcess ImprovementLeadershipMoxieE-Commerce
ABOUT IBETH DE TORRE
Customer Experience Professional | E-Commerce | B2B | DTC | BPO Vendor Management | Contact Center Leadership | Operations
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