Ian Baumel

I help enterprises leverage AI & Cloud to transform CXaaS and MarTech platforms to accelerate adoption, boost engagement, and drive revenue growth. Agentic AI | CPaaS | CCaaS | IaaS | Sales Engineer

Role: Sr Manager - Product Management and Solution Engineer at Tata Communications
Location: Morristown, NJ, US
LinkedIn followers: 500 followers

EngineeringView LinkedIn profile

About Ian Baumel

I’ve spent 20+ years working with enterprise customers across SaaS, CPaaS, and cloud…

Experience

Sr Manager - Product Management and Solution Engineer
Tata Communications
Dec 2022 — Present · US
Serve as Solution Architect and Product Liaison for North America • Drive revenue growth by delivering high-impact product demonstrations and POCs.• Enhance client onboarding through training sessions and technical support.• Influence product development by advocating for customer needs and coordinating with product• Develop Sales Enablement programs, equipping sales teams with knowledge and strategy.• Created Postman Collections to facilitate API product training.Key Clients: Uber, JetBlue, Airbnb, American Express, Klaviyo, Twilio, SandiskNotable Achievements:• Generated $1M+ in annual revenue by closing the inaugural sale of a new product• Led product enhancements to deliver new platform features, functionality and user experience• Elevated API integration understanding through structured internal training sessions.

Education

University of Maryland
BA, English
1991 — 1996

Skills

Virtualization
Disaster Recovery
Storage Area Networks
Hp
Account
Account Management
IT Outsourcing
IT Operations
Managed Services
Creative Writing
Vcloud
Cloud Security
Hybrid Cloud
Cloud Storage
Cloud Computing
Vmware
Microsoft
Customer Relations
Storage Virtualization
IT Service Management
Software Sales
Hardware Architecture
Server Hardware
Network Design
Network Architecture
Contract Management
IT Management
Service Delivery
Service Management
Technical Writing
Emc
Proposal Writing
Private Cloud
Sales Management
Saas
Operations Management
Servers
Customer Service
Software Industry
Data Center

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