Ivan Basso
Vice President Billing Ops/Order Management at Hotwire Communications Ltd
- Role
- Vice President - Billing Operations Order Management (Oss Bss) at Hotwire Communications Ltd
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Ivan Basso
Highly skilled leader with 20+ years experience in Telecommunications, Sales and Business Operations, Business Planning, Reporting & Analysis, Process Improvement, and OSS/BSS. Excellent skills in driving continuous process improvement through data analysis. Strong ability in prioritization, make quick decisions, streamline process, and applying concepts in a fast-paced environment.
Experience
Vice President - Billing Operations Order Management (Oss Bss)
Jan 2025 — Present · Miami-Fort Lauderdale, FL, US
Hotwire Communications is one of the nation’s leading providers of fiber optic telecommunications services specializing in delivering its advanced suite of services to residential, commercial, hospitality and campus environments.
Education
Broward College
Graphic Design
Florida Atlantic University - College of Business
Lean Six Sigma Green Belt
2015 — 2015
Skills
- Business Strategy
- Sales
- Business to Business Sales Operations
- Product Management
- Training
- Customer Satisfaction
- Direct Sales
- B2b
- Outsourcing
- Performance Management
- Crm
- Sales Operations
- Customer Retention
- Microsoft Excel
- Customer Service
- Broadband
- Cross-Functional Team Leadership
- Customer Experience
- Call Center
- Budgets
- Sales Process
- Leadership
- Service Delivery
- Workforce Management
- Voip
- Team Leadership
- Salesforce.com
- Sales Enablement
- Program Management
- Strategy
- Wireless
- Business Development
- Call Centers
- Team Building
- Management
- Vendor Management
- Forecasting
- Process Improvement
- Telecommunications
- Operations Management
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