Pankaj Dhir
SME Manager at Axis Bank Ltd.
- Role
- Service Relationship Manager at Axis Bank
- Location
- Panipat, HR, IN
- LinkedIn followers
- 500 followers
About Pankaj Dhir
Pankaj is an experienced professional in the field of Banking Compliance, Processes and…
Experience
Service Relationship Manager
Sep 2023 — Present · Panipat, IN
Vertical: SME // Wholesale Banking - WBC PanipatExperienced Banking Operations professional known for meticulous attention to detail, adeptness in evaluating and fortifying internal controls, pinpointing areas of risk, and ensuring regulatory compliance. Nurturing robust client relationships, delivering top-tier service, and elevating customer satisfaction. Proficient in analyzing financial needs, providing tailored solutions, and propelling revenue growth through proactive client engagement. Adept in leadership, problem-solving, and implementing strategies to enrich customer experience.Key Responsibilities:o Managing and delivering services to over 120 SME clients with a portfolio exceeding INR 500 crore.o Mitigate credit and operational risks while ensuring strict adherence to regulatory and compliance standards.o Cultivate and maintain strong client relationships, understanding their financial objectives and providing personalized solutions. Proactively address client issues and concerns.o Ensures that clients receive exceptional service, fostering long-term relationships and contributing to the bank\'s growth and success.o Aims at ensuring compliance of terms of pre-disbursement conditions, keeping documents legally enforceable. Document Execution – Verification - Disbursement for Working Capital & Term loan facilities, Prepayment/Foreclosure of credit facilities, Issuance of NDC & Pari-Passu letter.
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