Ian Holmes

About Ian Holmes

I currently work on the Customer Success team for Octus, a global provider of credit intelligence, data, and analytics across the sub-investment grade space. My work resides primarily with AmLaw 100 firm clients who prioritize fast, in-depth insights into distressed/special situations that need representation through in and out of court restructurings.As a former Senior Client Solutions Associate at Gerson Lehrman Group (GLG) in New York City, I managed a high-priority portfolio, overseeing relationships with 35 individual teams, including Managing Directors and Partners at top U.S. management consulting firms. My role involved negotiating costs, contracts, and rates, while also recruiting and networking with C-suite executives to enrich GLG’s Insight Network of over one million experts. Through strategic outreach and over 200 outbound calls per week, I consistently achieved and exceed quarterly targets, contributing significantly to revenue generation and client satisfaction.Previously, I worked at Mind Body Institute Beyond Clinic (MBIB) in Winston-Salem, NC, where I conducted over 50 psychiatric evaluations for cognitive impairments and interviewed veterans with PTSD for disability benefits. This experience honed my interpersonal skills and deepened my understanding of patient challenges and clinical evaluations.Outside of my professional life, I was an active member of the Lilting Banshees Comedy Troupe at Wake Forest University, where I collaborated on writing and performing sketches that resonated with audiences of over students. I also contributed to the RAISE Center, where I utilized Excel for coding articles and conducting reliability coding for research on the effects of study abroad.My academic work includes research on educational inequities, with a focus on the Supreme Court case Leandro v. State of North Carolina and its impact on school funding disparities. My ultimate career goal is to enter the education field, where I aim to leverage my background in research and advocacy to address systemic issues and drive meaningful change.I am always open to opportunities in education, clinical, and financial services spaces, where I can apply my skills and passion to make a difference.

Experience

1. Customer Success Manager - Legal

   Octus

   Feb 2026 — Present · New York, NY, US

Education

• Wake Forest University

  B.A. Psychology, Educational Psychology

  2018 — 2022