Ian Tomney-Bell
Head of Inclusion and Talent Aquisition @giffgaff | Certified B Corp
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WORK HISTORY
Head of Inclusion and Talent Aquisition @giffgaff | Certified B Corp
Uxbridge, GB
Strategic DEI Governance* Architected and led the \"Inclusive Talent\" engine, ensuring diversity and inclusion were the primary drivers of the entire employee lifecycle.* Acted as an internal Centre of Excellence (CoE), partnering with HR Business Partners to design and deploy bespoke inclusion strategies across all departments.* Directed internal Affinity Groups, providing the governance, resources, and platform required to drive authentic organisational change.Talent Acquisition & Strategic Forecasting* Managed recruitment forecasting in collaboration with leadership to ensure talent pipelines consistently aligned with future business needs.* Governed the giffgaff internal recruitment function, fostering a high-performance culture centred on inclusive hiring and a premium candidate experience.* Refined the \"giffgaff hiring experience\" to proactively remove bias, enhance accessibility, and improve \"quality of hire\" metrics.Employer Brand & EVP Evolution* Partnered with the Brand team to ensure the external narrative was authentic and mirrored the internal culture.* Evolved the Employee Value Proposition (EVP) to attract the specific technical and creative talent required for high-growth phases.Onboarding & Cultural Integration* Collaborated with Learning & Development to overhaul the induction journey, ensuring inclusive values were at the forefront of the new-starter experience.* Drive a \"Human-Centric\" culture by prioritising community, fairness, and transparency across all people-related touch points.
EDUCATION
The Sheffield College
Nvq, Lesuire and Tourism
ABOUT IAN TOMNEY-BELL
As Head of Inclusion and Talent Acquisition, my focus is on disrupting traditional diversity, equity, and inclusion paradigms. I drive change through strategic initiatives, impactful events, and thoughtful communications, aimed at creating truly inclusive workplaces. This pioneering work has been recognised through prestigious shortlistings for both Head of Diversity and Outstanding Network Lead of the Year.At giffgaff, my mission is to foster inclusivity by amplifying diverse voices and creating a truly welcoming workplace culture. A key part of this has been enhancing support systems for LGBTQIA+ families in my previous role as a Family Liaison. My core strengths in change leadership, coaching, talent development, and clear communication empower teams to embrace diversity and drive sustainable change. My mission remains to deliver meaningful progress toward a more inclusive organisation and brand.My career journey has been long and varied, providing a powerful foundation for this work. It began as a modern apprentice in the travel industry, where I honed my skills in customer service and sales. From there, I progressed into call centre management at Apollo Travel before moving into the financial industry, where I held roles from team leader to department manager and, eventually, Branch Director at Santander. This role taught me how to multi-manage and lead other managers, giving me new challenges and a fresh perspective. After a successful time in my financial centre, I made a career pivot into the telecoms industry, first as a flagship store leader at EE and then moving to Virgin Media O2.It was at Virgin Media O2 that I developed my skills as a Programme Manager and, most significantly, became Co-Chair of the LGBTQIA+ network. This experience truly opened my eyes to what equity is and what it should feel like. I\'ve seen both great and poor examples of leadership, which have profoundly shaped my core values. This insight allows me to guide the workforce toward better equity through inclusion and education.I invite you to connect if you are interested in discussing DE & I, strategy, and leadership.
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