Ian Dunn

Supporter Engagement Specialist @Animal Defenders International

Los Angeles, CA, US

Manage communications for + supporters across social, email, talk, and text channels—as well as via Shopify, Raiser’s Edge, and Engaging Networks.• Maintain donor data in Raiser’s Edge; create segmented queries, batch gifts• Design campaign graphics, newsletters, appeals, and short-form videos that increased average email click-through rates by 18% and consistently drive top 10% social engagement.• Partner with logistics + fulfillment teams to guarantee on-time order delivery and issue resolution.• Ensure empathetic, accurate, and timely responses that reinforce brand trust and donor retention.• Craft and deploy campaigns across email, web, social, and direct mail, ensuring unified branding and measurable engagement.•Translate campaign data (CTR, open rates, conversions) into actionable improvements for future strategy.•Partner with creative, communications, and fundraising teams to align messaging across all channels.

Trinity Catholic High School

Highschool Diploma

University of Vermont

Bachelor of Arts (BA)

The Groundlings

Improv