Ian Smith

Experience

1. Team Captain Senior Mortgage Advisor

   Premier Lending, Inc

   Nov 2019 — Present · Charlotte, NC, US

   In my pivotal role as Team Captain for The Faraj Group at Premier Lending, I\'ve not only led the charge in surpassing $300M+ in loan production but also in the holistic management and strategic direction of our talented team. My comprehensive responsibilities and achievements include:Team Leadership: Managing a diverse group of professionals, including loan officers, processors, and assistants. My leadership is defined by empowering team members, fostering a collaborative environment, and driving our collective success.Operational Oversight: Ensuring operational excellence through daily pipeline management, strategic huddle calls, and meticulous lead tracking. I am committed to optimizing workflows and enhancing productivity across all stages of the loan process.Direct Collaboration with Key Stakeholders: Working directly with underwriting, closing teams, and attorneys to ensure seamless coordination and execution. My role involves bridging communication gaps and ensuring that all parties are aligned with the client\'s goals and timelines.Problem Solving and Client Relations: Addressing challenges with proactive problem-solving strategies, while maintaining strong relationships with clients and realtors. I am dedicated to providing exceptional service and support, ensuring a smooth and positive experience for all involved.Financial Structuring Expertise: Specializing in loan and debt restructuring, with a broad knowledge of mortgage guidelines and a diverse portfolio of loan programs including Jumbo, Conventional, VA, FHA, USDA, Bridge Loans, Housing Authority Loans, Chenoa Funds, and Non-QM.Licensed in California, North Carolina, and South Carolina, my approach is grounded in integrity, transparency, and a commitment to excellence. I thrive on leading by example, demonstrating a deep understanding of the industry, and cultivating a culture of success within The Faraj Group.NMLS ID #14•••41

Education

• University of North Carolina at Charlotte

  Bachelor's of Science in Business Administration, Marketing

  2011 — 2014

Skills

• Online Marketing
• Facebook Marketing
• Communication
• Business Development
• Marketing Research
• Microsoft Office
• Sales
• Advertising
• Powerpoint
• Microsoft Excel
• Online Advertising
• Management
• Teamwork
• Social Media
• Problem Solving
• Microsoft Outlook
• Leadership
• Social Networking
• Social Media Marketing
• Public Speaking
• Mortgage Origination
• Event Planning
• Customer Service
• Data Entry
• Time Management
• Marketing Communications
• Facebook
• Marketing
• Public Relations
• Real Estate
• Finance
• Research
• Mortgage Lending
• Microsoft Word