Ian Shakelton

Vice President at Zeta Global

Role
Vice President Client Services at Zeta Global
Location
Cleveland, OH, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ian Shakelton

Entrepreneurial, results-proven leader with extensive management experience and expertise in defining and executing strategy, new client development, and driving growth. Highly customer-centric with excellent relationship-building skills from the end user to the C-Level executive. Have successfully developed several new and existing accounts into recurring multi-million dollar deals with Fortune companies. Tenacious in building new business, securing customer loyalty, and forging strong relationships with internal and external business partners. Delivered profitable P & Ls with revenues ranging to $12MM. Experience in a broad range of engagements including large implementations and extensive experience with SaaS and offshore development. Feel free to contact me at i••••••••@gmail.com or 21••••••55. Specialties: Customer Success ManagementProject ManagementProfit & Loss accountabilityBusiness DevelopmentAccount Retention & Turnaround

Experience

  1. Vice President Client Services

    Zeta Global

    Oct 2019 — Present

    Zeta Global is a data-driven marketing technology innovator whose SaaS-based marketing cloud helps 500+ Fortune and Middle Market brands acquire, retain and grow customer relationships through actionable data, advanced analytics and machine learning.

Education

  • University of Notre Dame

    Bachelor of Business Administration (B.B.A.), Finance and Communications

Skills

  • Strategic Partnerships
  • Sales Operations
  • Professional Services
  • Saas
  • Sales
  • Project Management
  • Cloud Computing
  • P&L Management
  • Business Intelligence
  • Lead Generation
  • Leadership
  • Strategy
  • Agile Project Management
  • Customer Success Management
  • Product Management
  • Business Analysis
  • Integration
  • Software as a Service (Saas)
  • Healthcare
  • Business Development
  • Cross-Functional Team Leadership
  • Program Management
  • Enterprise Software
  • Analytics
  • Business Strategy
  • Sales Process
  • Consulting
  • New Business Development
  • Selling
  • Start-Ups
  • Project Delivery
  • Solution Selling
  • Business Planning
  • Operations Management
  • Management
  • Account Management
  • Entrepreneurship
  • Salesforce.com

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Ian Shakelton — Vice President Client Services at Zeta Global in Cleveland, OH, US | Unifers