Ian Rodrigues

About Ian Rodrigues

I hold over 20 years of rich experience in devising measures for enhancing Operational Efficiency through effective management. Acquired extensive experience in setting up and running a Card Business, designing systems & procedures and contributing towards improved financial performance, heightened productivity and enhanced internal control. I am a strategic leader, customer focused and highly successful in building relationships with key decision makers, seizing control of critical problem areas and delivering on customer commitments. I started my career as an Executive Operations at Axis Bank Ltd and progressed to the level of Head of Cards & Payments division at Rawbank, DRC, Kinshasa. I am spearheading the Optimization of ATM & POS committee, and member of other committees of the Bank; skilled in conceptualizing effective strategies that results in improving processes and achieving operational excellence. Exhibit strong project management skills, rendering advice to the central Bank of Congo on the implementation of the National Switch and other related services and generating & submitting the QMRs for VISA & MasterCard. In addition to this, I possess functional knowledge of working on DELTA (banking software in DRC), Flex cube & Finacle (banking software in India) with exposure in setting up & managing schemes such as VISA, MasterCard & UPI. I hold proven ability to work accurately and quickly prioritize, coordinate and consolidate tasks. Specialties: Project Management, Risk Management, Leadership, Business Strategy, Agency Banking, CRM, ATM & POS Operations, Card Operations, Profitability Enhancement, People Management, Analytics, Claims & Chargeback, Sales & Business Development, Process Improvement, Operations Management, Vendor Management, MIS, Digital Payments, Fintech, Card Production Centre, Acquiring, Réconciliation, Accounts, Settlement, VISA, MasterCard, UPI, Domestic Switch, Financial Inclusion

Experience

1. Head of Transformation

   Tata Consultancy Services

   Jun 2019 — Present · IN

Education

• Savitribai Phule Pune University

  B.Com, Banking & Finance

  1999 — 2002

• Savitribai Phule Pune University

  MBA, Finance, First Class

  2002 — 2004

• Savitribai Phule Pune University

  Post Graduation Diploma in Banking, Banking & Finance, First Class

  2002 — 2003

• SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney

  Professional Program in Fintech, Financial Technology

  2019 — 2019