Ian Kelly

WORK HISTORY

EDUCATION

SKILLS

ABOUT IAN KELLY

A seasoned digital and innovation professional with a track record of leveraging the transformative power of technology, innovation, and process improvement to drive business success and enhance efficiencies for both customers and colleagues.At Plus Dane Housing Ltd, I returned as the Head of Programmes and Performance Improvement, where I revamped the project management framework and formulated a new Business Intelligence Strategy. After three years, I advanced to the role of Director of Digital and Innovation, overseeing IT, Business Intelligence, Programmes teams, and driving innovation. I spearheaded the development of a new data governance framework and innovation framework, contributing to the organization\'s maturity in these domains.In my role at Seddon Construction Limited, a family-owned and managed business, I played a pivotal role in shaping the Vision 2020 project. This strategic initiative focuses on empowering staff, delivering exceptional projects, and optimizing systems, processes, and behaviors for maximum effectiveness. Responsibilities include procuring, implementing, and supporting new systems, reviewing current systems and processes, and managing day-to-day support for applications.With previous experiences at Genting UK and Plus Dane Group, a northwest housing association, I have led projects such as CRM and EDM implementations, and the rollout of a new POS system at Resorts World Birmingham, among others.Passionate about continuous learning, my favorite aspect of the job is collaborating with businesses to enhance processes and maximize ROI on IT through improved support, development, procurement, and implementation or process re-engineering.Open to connecting with former colleagues, managers, and anyone with shared interests in technology and innovation. Feel free to reach out for networking opportunities or insightful conversations.Disclaimer: Any views or opinions expressed are my own.Specialties: System Implementation, System Integration, Communication, Team Building, Business Analysis, Project Management, Customer-Focused Support, Problem Solving, Coaching, Programming, Scripting, Database Management, Data Migration, and Customer Service.