Ian Jones

Experience

1. Amer Head of Service Delivery

   Bloomberg

   May 2020 — Present · NY, US

   I lead the Enterprise Data Service Delivery organization at Bloomberg, driving client success across technical pre-sales, implementation, project management, API integration, and account management. My teams partner with some of the world’s largest financial institutions to design, deploy, and optimize Bloomberg’s enterprise data solutions — ensuring performance, scalability, and measurable business outcomes.With a background that blends technology leadership and client operations, I specialize in building high-performing teams, streamlining complex delivery processes, and aligning technical execution with strategic business goals. I’m passionate about enabling growth through operational excellence, data-driven decision making, and a culture of accountability and innovation.Core strengths- Executive leadership of cross-functional service and delivery teams- Client experience transformation and enterprise-scale onboarding- API and data integration strategy for large financial systems- Operational governance, KPI/OKR design, and process optimization- Stakeholder management across sales, engineering, and product- Talent development and organizational scalingI thrive at the intersection of technology, client service, and operations — helping complex organizations turn strategy into seamless execution.

Education

• UCL

  Bachelor of Engineering (B.Eng.), Structural Engineering

  2003 — 2007

Skills

• Software Development Life Cycle (Sdlc)
• Derivatives
• Market Data
• Trading Systems
• Cloud Computing
• Business Analysis
• Ion Marketview
• Sybase
• Integration
• Customer Relationship Management (Crm)
• Lean Manufacturing
• Trading
• Investment Banking
• New Business Development
• Fixed Income
• Project Management
• Management
• Financial Markets
• Electronic Trading
• Crm
• Itil
• Account Management
• Business Development
• Sql
• Fx Options