Ian Hansen

Continuous Service Improvement Analyst at AHEAD

Role
Continuous Service Improvement Analyst at AHEAD
Location
Spokane, WA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Ian Hansen

I am an experienced IT professional with over 20 years in the industry, specializing in…

Experience

  1. Continuous Service Improvement Analyst

    AHEAD

    May 2025 — Present · Chicago, IL, US

Education

  • Brigham Young University - Idaho

    Bachelor of Science - BS, Business Management and Entrepreneurship

    2015 — 2018

  • Spokane Colleges

    AA, General Education

    2004 — 2006

Skills

  • Microsoft Exchange
  • Tcp/Ip
  • Microsoft Certified Professional
  • Process Improvement
  • Project Planning
  • Routing
  • Security
  • Citrix
  • Vmware
  • Systems Engineering
  • Servers
  • Linux
  • Computer Hardware
  • Cisco Systems Products
  • Networking
  • Virtualization
  • Customer Service
  • Cisco Technologies
  • Leadership
  • Project Management
  • Network Administration
  • System Administration
  • Analytical Skills
  • Strategic Consulting
  • Active Directory
  • Hardware
  • Problem Solving
  • Firewalls
  • Troubleshooting
  • IT Service Management
  • Information Technology
  • Network Design

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Ian Hansen — Continuous Service Improvement Analyst at AHEAD in Spokane, WA, US | Unifers