Ian Fitts
Retail Pharmacy Leader | 15+ Years Driving Team Performance, Operational Excellence & Patient Safety at CVS Health | Passionate About Transforming Health Access Across High-Volume Markets
- Role
- Pharmacy Manager at CVS Health
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Ian Fitts
I\'ve spent over 15 years managing high-volume pharmacy operations at CVS Health, where…
Experience
Pharmacy Manager
Dec 2016 — Present · New York, NY, US
Supported rollout of CVS prescription delivery program for a major hospital system, helping streamline access for discharged and outpatient patients. Led in-store immunization efforts, contributing to strong district performance during high-demand seasons and improving access in the surrounding community. Manage daily operations of a high-volume retail pharmacy, overseeing 15+ team members and maintaining consistent performance in safety, compliance, and service quality. Partner with district leadership to implement new workflow initiatives, provide peer mentorship, and support pilot programs focused on operational efficiency. Focus on staff development, patient experience, and adherence to regulatory standards while adapting to evolving priorities in retail health delivery.
Education
Northeastern University
Doctor of Pharmacy (Pharm.D.), Accelerated Dual Degree Program | Ralph J. Bunche Scholar, Pharmacy
2008 — 2014
Skills
- Patient Counseling
- Microsoft Word
- Hospitals
- Leadership
- Time Management
- Excel
- Pharmacueticals
- Healthcare
- Word
- Certified Immunizer
- Social Media
- Pharmacology
- Public Speaking
- Management
- Iv
- Medication Therapy Management
- Clinical Pharmacy
- Pharmacists
- Disease Management
- Clinical Research
- Pharmacy Automation
- Customer Service
- Patient Education
- Cpr Certified
- Pharmaceutics
- Pharmacy
- Research
- Microsoft Office
- Community Pharmacy
- Powerpoint
- Microsoft Excel
- Patient Safety
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