Ian Feldman

WORK HISTORY

SKILLS

ABOUT IAN FELDMAN

A results-driven & business-oriented Senior IT Leader with a successful background in global B2B, B2C, financial, stockbroking, technology, commercial and corporate sectors. Commercially-aware, with broad IT & service delivery management experience. Collaborative approach to successful IT transformation, engaging with key business stakeholders at boardroom / CxO level and 3rd parties, delivering ‘fit for purpose’ IT solutions and business change.Highly-accomplished in the translation of business requirements into tangible IT deliverables.ITIL certified, with strong experience of applying best practice frameworks, tools and environments. Experience of driving change management, business transformation, service transition, strategies, technology roadmaps, operational control environments, post-acquisition IT transition & migration.Key Skills, Attributes & Capabilities:IT Departmental Leadership and ManagementBudgetary Management & Control (OPEX & CAPEX)ITIL Best Practice Methods and FrameworksDisaster Recovery (DR) and Business ContinuityPCI:DSS Compliance & StandardsChange and Transition ManagementBusiness Benefits Realisation & DeliveryFront and Back Office EnvironmentsTeam Leadership & Team ManagementBusiness Planning & Strategy Development Service Delivery Management & SupportProject Lifecycle Management & DeliveryIT Security Policies, Processes and ProtocolsProblem Management ProcessesCapacity Planning & Management Operational Control EnvironmentsRegulatory Compliance & Risk ManagementStakeholder Engagement & Management • Transformed IT & infrastructure via a 3-year plan, re-aligning IT with changing business requirements• Spearheaded programmes leading to an 83% reduction in Major Incidents, improving core IT reliability• Promoted the delivery of cost-effective IT services, renegotiating vendor contracts to save up to 50%+• Adopted an operational control environment to meet business risk, audit and compliance frameworksSpecialties: Innovative self starting IT Manager, ITIL certifiedStrong Finance IT experience, IBM Certified AS400 Systems ExpertOver 15 years experience in both programming and Project Management, Stockbroking, Retail Banking, Insurance, Warranty, Factoring, Financial Services, Computer: AS400, I5, Figaro (Broking), FiServ (Retail Banking) programming, good understanding of Web technologies (HTML, CGI, Websphere), Delivery of service using Internet technologies, Microsoft Office, Windows.