Ian Farrow

Operations Director @Itris Recruitment Crm

Maidstone, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2025 — Present

Operations Director @Itris Recruitment Crm

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As Operations Director at itris, I lead the strategic and operational direction of a SaaS recruitment software company, driving efficiency, growth, and client retention in a competitive market. My role spans commercial strategy, client success, product delivery and operational excellence, ensuring sustainable business performance.

EDUCATION

2015 — 2018

CIPD Qualifications

CIPD Level 7 Diploma in Human Resource Development

2003 — 2006

Buckinghamshire New University

Bachelor of Arts - BA(hons), Business Studies

2019 — 2020

Kingston University

Master of Science - MSc, Human Resource Management

SKILLS

TrainingRecruitingCrmTraining DeliveryManagementTeam ManagementHands-on TrainingEmployee TrainingPerformance ManagementCipd QualifiedUser InterfaceConsultationTestingTraining Needs AnalysisNlpTraining & DevelopmentSoftware TrainingLearning & DevelopmentTraining DocumentationRecruitment SoftwareCrm SoftwareOnline TrainingDevelopment of Training MaterialsDeveloping Training ProgramsImplementing Training ProgramsDemonstrationsSales ProcessDatabasesL&DTraining Course DesignTelephone SupportData MigrationL&D StrategyProduct DemonstrationBuilding RelationshipsAccount ManagementL&D Team ManagementCldpSoftware TestingIctp

ABOUT IAN FARROW

A double award-winning L&D professional with over seventeen years of experience within the recruitment industry. Sixteen years software side within the operations, training and product functions as well as two years agency side as a recruiter. A Chartered Manager with the Chartered Management Institute (CMgr MCMI), and an Associate member of the Chartered Institute of Personnel and Development (Assoc CIPD). Ian has won both the Kent CIPD\'s Student of the Year 2019 and L&D Professional of the Year 2017 awards! His qualifications include; MSc (Distinction) HRM Degree, CIPD level 7 Diploma in HRD, Business Studies BA Hons Degree, CIPD level 3 Certificate in Learning & Development Practice (CLDP), plus the Learning & Performance Institute, Training Performance Monitoring & Assessment (TPMA) and Certified Online Learning Facilitator (COLF).

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Ian Farrow — Operations Director at Itris Recruitment Crm in Maidstone, GB | Unifers