Ian M. Clayton
Advance Solutions Corp (Advance) @Advance Solutions Corp. Advance
Bradenton, FL, US
EMAILS
i••••@advancesolutions.com
MOBILE NUMBERS
+18•••••••04
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WORK HISTORY
Present
Advance Solutions Corp (Advance) @Advance Solutions Corp. Advance
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EDUCATION
2007 — 2016
Service Management University
ITIL Expert and Instructor
1998
ITIL V2 Service Manager - Mark of Distinction
ITIL
N/A
BlockChain Council
Certified Generative AI Expert
2007
Certified Service Management Professional (CSMP)
Masters, Computer Sciences
N/A
Vanderbilt University
Prompt Engineering - Generative AI
SKILLS
IT Service ManagementItilService ManagementIT StrategyProgram ManagementIT ManagementData CenterManagementInformation TechnologyAgile MethodologiesProfessional ServicesLeadershipCloud ComputingConsultingVendor ManagementChange ManagementIT OperationsEnterprise SoftwareGovernanceProduct ManagementLean ManufacturingIntegrationBusiness ProcessEnterprise ArchitectureSaasService DeliveryBusiness Process ImprovementTechnical LeadershipProduct MarketingOutside-in for ServicesService Experience DesignProject Portfolio ManagementPmpIT OutsourcingBusiness AnalysisBusiness ServicesNext Generation Service ManagementSdlcCustomer Service ManagementLean for Service Businesses
ABOUT IAN M. CLAYTON
As the Practice Lead for Intelligent Automation strategies and Generative AI practices at…
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