Ian Clay

WORK HISTORY

EDUCATION

ABOUT IAN CLAY

An experienced Leader with a strong reputation for success in Business Transformation, Delivery and Operational Management built during 25 years of diverse experience in the Telecoms industry.Key Skills• Leadership – Ability to build, motivate and lead teams. A strong drive to achieve a team’s full potential through setting clear achievable objectives, coaching and the pragmatic application of strategic direction, best practice and experience. • Business Transformation and Operation – Experience of setting up, stabilising, optimising and running operational and service delivery teams, successfully managing teams of up to 200 FTE covering multiple functions.• Programme Delivery – Full Programme Delivery lifecycle experience, from bid proposal and contract negotiation, through delivery to post implementation support; having managed business critical projects and programmes with diverse teams in the UK, Europe and India of up to 70 FTE and budgets in excess of £10M.• Software Testing – 10 years’ experience in software testing as part of Programme Delivery and 3 years’ experience in establishing and running a world class TMMi level 4 testing Service.• Quality Management & Assurance – 3 years’ experience rolling out and operating modern Quality Management & Assurance best practice in an IT Quality Management function with c.15 FTE.• Technical background – Successful project execution using various Software Development methodologies (Waterfall, XP & SCRUM); major web technology implementations (Virgin Mobile, Vodafone, Talkmobile & Audacious); Migration and Operation of Telecoms Billing and fraud prevention systems.