Ian Carbis

About Ian Carbis

As a results-driven Senior National Account Manager, I specialize in strategic client relationship management, sales growth, and revenue optimization within the healthcare technology industry. With over 15 years of experience, I’ve successfully managed multimillion-dollar portfolios, exceeding quota expectations and driving consistent year-over-year growth. I thrive in developing solutions that align with client needs, presenting to C-suite executives, and delivering exceptional account management. My passion for fostering long-term relationships and implementing innovative strategies helps businesses maximize their engagement and operational efficiency.

Experience

1. Strategic Account Executive

   Televox

   Oct 2018 — Present

   Manage enterprise healthcare accounts, ensuring clients maximize their automated patient engagement investments.* Develop strategic growth plans to optimize revenue while achieving consistent sales targets.* Foster strong relationships with C-suite stakeholders in large health systems, driving retention and expansion.* Lead cross-functional collaboration to resolve at-risk accounts, support client satisfaction, and identify upsell opportunities for sustained growth.* Ensure customer service excellence through proactive follow-up and comprehensive account management.

Education

• Roosevelt University

  Bachelor's degree