Ian Bromham

Head of Information Technology Services @United International Pictures

Stevenage, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2023 — Present

Head of Information Technology Services @United International Pictures

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Reporting to the CIO, responsible for all end user service for 16 Global Territories and UK head office. Working with CFO’s internationally, to implement companywide changes to align IT Finance systems. Working with development colleagues to manage change effectively to ensure critical project timelines are maintained.

EDUCATION

1997 — 1998

North Hertfordshire College

City & Guilds, Part 1 and Part 2 Electronic Servicing

1998 — 2000

North Hertfordshire College

Btech, Diploma in Electronic Engineering

SKILLS

Account ManagementChange ManagementAltiris ConsoleMicrosoft ExchangeDisaster RecoverySecurity ManagementTeam LeadershipProject ManagementIT Asset ManagementService DeliveryTechnical SupportBusiness AnalysisSituational LeadershipSecurityIphone SupportVendor ManagementIntegrationContract NegotiationVirtualizationVosaCommunicationWindows PhoneBlackberry ApplicationsServersCrmItilIpadIT StrategyMobile Device ManagementBlackberry OsVmwareBlackberry Enterprise ServerEnd User TrainingCustomer ServiceCitrixTechnology RoadmappingActive DirectoryIT ManagementMobile DevicesMicrosoft Office

ABOUT IAN BROMHAM

An ITIL, ERP and MRP service management expert | ITIL and AGILEPM practitioner | 20+ years’ successExpertise spanning all aspects of IT service management (ITSM), Incident, Request, Problem and Change Management FunctionsDelivery-focused ITIL, ERP and MRP service management subject matter expert with over two decades’ success optimising IT service capability and end-user experiences in business-critical arenas in line with multimillion-pound budgets and Service Level Agreements (SLAs). Recognised for excelling in the delivery of IT support, relationship management, project management, business analysis, change and progress monitoring while defining and delivering processes in alignment with structured (Waterfall) and Agile methodologies. Adopted a motivational leadership style to engage and enthuse high-performing teams of up to 35 staff while driving performance through ongoing training and mentoring. Influential leader; negotiated with senior-level stakeholders (from Board, down) to secure buy-in to recommendations on cultural / organisational / technological transformation. Receptive to cutting edge tools and technologies, including developments in Robotic Process Automation (RPA), Artificial Intelligence (AI) and cloud infrastructure.

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Ian Bromham — Head of Information Technology Services at United International Pictures in Stevenage, GB | Unifers