Ian B.
- Role
- Jiffy Com at Jiffy.com
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Ian B.
Steering Walmart\'s Customer Care division, my leadership is rooted in a philosophy that…
Experience
Jiffy Com
Present
Education
University of Madras
Bachelor's degree, Business Administration
2002 — 2005
Skills
- Bpo
- Management
- Team Management
- Call Centers
- Leadership
- Training
- Recruiting
- Business Intelligence
- Business Process
- Operations Management
- Analysis
- Human Resources
- Account Management
- Workforce Management
- Call Center
- Interviews
- Transition Management
- Contact Centers
- Outsourcing
- Avaya
- Vendor Management
- Process Improvement
- Performance Management
- Team Leadership
- Customer Experience
- Service Delivery
- Crm
- Customer Satisfaction
- Business Process Improvement
- Business Process Outsourcing (Bpo)
- Customer Relationship Management (Crm)
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