Ian Armstrong
Renewals Manager at Cisco
- Role
- Renewals Manager - Us Commercial at Cisco
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Ian Armstrong
Results driven CX Renewals Manager with extensive experience renewing, up-selling, cross-selling, and expanding Cisco\'s presence in the marketplace. Dedicated to exceeding my customers\' expectations while over-performing on sales goals.
Experience
Renewals Manager - Us Commercial
Aug 2018 — Present
Accountable for owning and executing a portfolio of renewals of Cisco software and services across an assigned customer account base. Regularly engage with customers, partners and across Cisco teams to develop a holistic, deep view of customer requirements and objectives, determine strategy to drive renewals to on-time closure and growth, as well as minimizing renewals risk and financial attritionSales Champion Award Recipient (top 10% global sales performance) 2020, 2024 & 2025
Education
Appalachian State University
BSBA
2002 — 2007
Skills
- Salesforce.com
- Cold Calling
- Sales Operations
- Cisco Technologies
- Network Security
- Sales
- Saas
- Crm
- Advertising
- Selling
- Start-Ups
- Direct Sales
- Management
- Recruiting
- Marketing Strategy
- Lead Generation
- Channel Partners
- Data Center
- Account Management
- New Business Development
- Marketing
- Networking
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