Ian Ang
International Development | Cross-cultural Leadership | Customer Experience Marketing | Financial Coach
- Role
- Client Success Director at Brandmuscle
- Location
- Lakeland, FL, US
- LinkedIn followers
- 500 followers
About Ian Ang
An engaging cross-cultural leader with extensive relational marketing, people…
Experience
Client Success Director
May 2022 — Present · Cleveland, OH, US
Develop strategies for customer growth and retention. Responsibilities include client management, and the development of initiatives and campaigns to identify revenue-generating and marketing opportunities. Review customer feedback and prioritize feature requests. Develop and implement policies that address customer concerns thru staff development to improve performance and optimize team skills and resources. Analyze data and metrics around customer engagement and growth.
Education
Quantic School of Business and Technology
Executive MBA
Penang Free School
O-Levels
University of East Anglia
Bachelor of Science
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