Ian Scott

About Ian Scott

Product leader with 10+ years of experience enhancing lives through technology. Proven track record in product strategy, design, and leadership across diverse industries—including crowdfunding, leadership development, peacebuilding, and education.At Kickstarter, I transitioned into a Product Manager role, managing a variety of software products from complex fraud-prevention tools to accessibility features that empowered creators worldwide. Notably, I led a campaign in collaboration with the White House and UNHCR, resulting in over backers donating $1.77 million to support refugees.At Simon Sinek\'s company, I formed the Product team and pioneered the development of profitable digital products, including the online Why Discovery Course. My efforts reduced website bounce rate by 57%, decreased exit rate by 16%, and lowered operational costs by 70%, impacting thousands of high performers globally.With Seth Godin\'s altMBA, I innovated the coaching system as a Head Coach for a transformative leadership workshop focused on helping people navigate change and uncertainty. The altMBA reached over leaders across 109 countries, fostering a global community of change-makers. By training and remotely leading international teams, we achieved a remarkable 97% course completion rate.As a founding member of the eXperimental Negotiation Initiative, I worked closely with William Ury to develop methodologies that transformed conflicts into constructive negotiation, reaching over 400 conflict practitioners from 100+ organizations addressing 37 conflicts worldwide.Today, as the Director of Product Design, Development & Delivery at LifeLabs Learning, I lead cross-functional teams to provide instantly useful and delightfully unusual L&D for leaders at 2,400 innovative companies—including Spotify, Instagram, and Etsy. I drive product vision, strategy and roadmapping, ensuring alignment with learning impact, brand identity, client satisfaction, and revenue goals.I\'m eager to continue exploring the intersection of learning and emerging technologies like AI.DM me if you’re building AI-enabled learning products or want to chat about product-led L&D.

Experience

1. Director of Product Design, Development, & Delivery

   LifeLabs Learning

   May 2022 — Present · Seattle, WA, US

   Achieve an average attendance rate for virtual workshops that exceed industry norms (40–55%) and internal program benchmarks (60–70%) through behavior-based recommendations.• Own the full product roadmap, aligning each release with learner outcomes, client NPS, and multi-million-dollar revenue goals.• Lead ongoing user research, using AI to uncover insights and translate them into high-impact product decisions.• Build and coach a cross-functional team across Product Management, Graphic Design, Learning Experience Design, Engineering, and Product Operations; oversee staffing, budgeting, and team performance.

Education

• The Maryland Institute College of Art

  Bachelor of Fine Arts - BFA

Skills

• Film Production
• Social Media
• Software Development
• Educational Technology
• Video
• Graphic Design
• Product Management
• Final Cut Pro
• Photography
• Strategy
• Editing
• Adobe Creative Suite
• Post Production
• After Effects
• Digital Media
• Television
• Leadership
• Coaching
• Film
• Video Production
• Video Editing
• Product Strategy