Ian Sherman
Customer Success Manager, Mid-Market & Enterprise, Commercial - Flock Safety π¦ | Drucker MBA 2021 | Driving Client Satisfaction and Growth
- Role
- Customer Success Manager, Mid-market & Enterprise - Commercial at Flock
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Ian Sherman
I\'m a value-oriented Customer Success Manager with an MBA degree, motivated to build meaningful relationships with my clients. In my role, my values of care, compassion, and committment help me truly understand my clientβs business objectives and pain points. As a result, I drive client satisfaction, engagement, and revenue growth.As a CSM, Iβm not only committed to the success of my clients, but also my peers and team. That\'s why I help develop and implement cross-functional projects to execute crucial post-sales efforts. I also create or generate CSM enablement material to improve internal team productivity. If you\'re interested in discussing software strategies that can unlock the full potential of businesses, let\'s connect!
Experience
Customer Success Manager, Mid-market & Enterprise - Commercial
Mar 2026 β Present
Flock Safety\'s mission is to eliminate crime and keep your community safe. Our holistic public safety platform is comprehensive and intelligent β that means you have the actionable evidence you need to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities.
Education
Santa Barbara City College
Assosciate of Arts, English Language and Literature/Letters
2013 β 2016
Drucker School of Management
Master of Business Administration (M.B.A.), Marketing
2019 β 2021
Pitzer College
Bachelor of Arts (B.A.), English and World Literature w/ Minor in History
2016 β 2018
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