Ian Piihl
Account Manager, Ticket Sales for the Columbia Fireflies, Low-A affiliate of the Kansas City Royals
- Role
- Account Manager at Columbia Fireflies
- Location
- Mount Pleasant, SC, US
- LinkedIn followers
- 500 followers
About Ian Piihl
I am currently an alumni, with a Bachelor of Science in Sport Management from the University of South Carolina. My professional experiences have included premium hospitality group ticketing, season tickets, event planning and logistics, and gameday operations. I am pursuing a leadership position in the college and professional sport industry. I am committed to improving customer experiences, team branding, and maintaining strong relationships with internal and external stake holders including vendors, clients, players, and coaches.
Experience
Account Manager
Mar 2025 — Present · Columbia, SC, US
Produced $88,880 in overall ticket sales revenue throughout the 2025 season- Sold group tickets (March–August) and secured 25+ full-season equivalents (new and renewal)- Executed full-menu sales across premium suite packages, club seats, hospitality areas, and group outings through outbound calls, cold calling, email campaigns, prospecting, networking, and inbound leads- Delivered exceptional customer service to all groups and season ticket members, ensuring strong satisfaction and retention- Partnered with businesses and groups in Columbia and West Columbia, the University of South Carolina, cheer and dance groups, and military organizations to create impactful community partnerships and group experiences at Segra Park- Joined the Greater CWC Chamber of Commerce to strengthen relationships in West Columbia and further grow the Fireflies brand in the community- Actively contributed to the Fireflies’ mission of providing affordable family entertainment while engaging fans and strengthening community relationships
Education
University of South Carolina
Bachelor's degree, Sports and Entertainment Management
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