Ian Miller
Fraud Change & Improvement Lead @Sky
Dunfermline, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2022 — Present
Fraud Change & Improvement Lead @Sky
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Dunfermline, GB
EDUCATION
1994 — 1997
Heriot-Watt University
B.Eng
1993 — 1994
Perth College UHI
HNC
1988 — 1993
Kinross High School
SCE Higher
SKILLS
Contact CentersSix SigmaProblem SolvingStakeholder ManagementBusiness TransformationBusiness RequirementsMs ProjectBusiness Process ImprovementExcelCall CenterOutsourcingProgram ManagementCall CentersRequirements AnalysisCustomer SatisfactionRequirements GatheringProject DeliveryContinuous ImprovementPlanningService DeliveryProcess EngineeringBusiness AnalysisProcess ImprovementBusiness ProcessBusiness Process MappingChange ManagementCross-Functional Team LeadershipCustomer ExperienceLeadershipTelecommunicationsAnalysis
ABOUT IAN MILLER
As an experienced Senior Business Analyst, I apply solid leadership to bring together…
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