Ian M.
Operations and Recruitment | Skilled Trades Specialist | Leadership
- Role
- Recruiting Operations Manager at Express Employment Professionals Ann Arbor
- Location
- Brighton, MI, US
- LinkedIn followers
- 500 followers
About Ian M.
Operations Manager & Business Leader with 7.5+ years of people management and 4.5+ years…
Experience
Recruiting Operations Manager
Express Employment Professionals Ann Arbor
Apr 2021 — Present · Ann Arbor, MI, US
Lead daily operations across two branch offices, personally managing 10-15+ client accounts and up to 75 concurrent placements• Supervise and develop an 8-person recruiting team, handling hiring, onboarding, coaching, and performance reviews• Redesigned ATS coding structure (Q4 proprietary system), enhancing sourcing efficiency and candidate quality• Authored and implemented an overhauled training program, cutting time-to-hire by 40%• Developed stricter candidate screening protocols, reducing turnover and enhancing client satisfaction• Implemented strategic social media and marketing initiatives, including: • Team LinkedIn connection strategies targeting client decision-makers • Quarterly client/prospect newsletter featuring top talent and market insights • Monthly candidate newsletter with top jobs, resume tips, and safety advice • Candidate Spotlight webpage to market high-quality candidates• Improved sourcing speed through ATS enhancements codifying skill sets and automating candidate matching• Reactivated dormant accounts and expanded client base through targeted outreach• Conduct an average of 445 candidate interviews per year, meeting/exceeding hiring goal• Launched and led the Skilled Trades Division, personally driving an average of 153+ placements annually• Generated over $70K in direct hire fees in 3 months through personal recruiting efforts• Achieved $65K growth in average gross margin within 18 weeks, surpassing company competition targets• Earned the 2023 National Convention Award for Gross Margin Increase
Education
Oakland Community College
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Western Michigan University
Bachelor of Arts (B.A.), Anthropology | Spanish Language & Culture
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