Ian Johnson

Driving Revenue Growth in Multifamily Services | Director of Sales & Account Management | Portfolio Expansion & Sales Leadership

Role
Director of Sales & Account Management at Complete Apartment Care
Location
Pensacola, FL, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Ian Johnson

I\'m a sales leader with 8+ years of experience helping SaaS, B2B, and IoT companies grow, from hitting ambitious revenue goals to expanding into new markets. Along the way, I\'ve had the chance to build and scale high-performing teams, coach top talent, and work closely with clients to solve real business problems.I love diving into new challenges, whether that’s launching a go-to-market strategy, breaking into the public sector, or finding creative ways to drive growth. I’ve always believed that strong relationships and great teamwork are at the heart of any success, and I take pride in creating a culture where people thrive and results follow.At the end of the day, I’m passionate about helping companies grow through smart strategy, clear communication, and a whole lot of hustle.Always looking for the next challenge where strategy meets impact.

Experience

  1. Director of Sales & Account Management

    Complete Apartment Care

    Dec 2025 — Present · Pensacola, FL, US

    Assumed full ownership of the company’s sales strategy and revenue growth, driving transformative changes in processes, team performance and market expansion.• Led implementation and adoption of HubSpot CRM, revamping the company’s sales processes and boosting team productivity by 233%, increasing weekly client visits from 60 to 200+.• Reorganized the estimating department workflow, streamlining quoting processes and reducing errors and misquotes, which resulted in more accurate projections and enhanced operational efficiency.• Revitalized 10 lost accounts and expanded the customer base by securing 11 new properties, leveraging targeted outreach and strategic relationship building.• Drove market expansion into the Birmingham region, established a foothold in a previously untapped market and contributing to sustainable growth in new territory.

Education

  • Pensacola Christian College

    Bachelor of Business Administration - BBA, Small Business Administration/Management

    2015 — 2019

  • Pensacola Christian College

    Master of Business Administration - MBA

    2019 — 2021

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Ian Johnson — Director of Sales & Account Management at Complete Apartment Care in Pensacola, FL, US | Unifers