Ian Jackson
Deputy Head of Branch Finance @Handelsbanken
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WORK HISTORY
Deputy Head of Branch Finance @Handelsbanken
Leeds, GB
SKILLS
ABOUT IAN JACKSON
Our advice must always be what is best for the customer, not what is most profitable for the Bank at that time\'. Quote from Par Boman, CEO of Handelsbanken.Established in 1871, Handelsbanken is a strong and stable European bank, with over 800 branches in more than 20 countries worldwide. This includes 208 in the UK, which is now the bank\'s fastest growing market.Our success is built on satisfied customers. As a relationship bank we are driven only by what our customers want, designing tailored solutions to meet their needs. And because we are not target or bonus driven, we take a long term view, investing time to get to know our existing and potential customers.By building close relationships and with the ability to make decisions locally, we can provide a service that is truly bespoke. The branch really is the bank.This has resulted in Handelsbanken being rated top for customer satisfaction and loyalty (both Corporate and Private) every year since 2009 by the independent survey firm EPSI.Our prudent approach to risk, only dealing with customers we can meet and with whom we can develop a business relationship, means that our credit rating stands as the strongest in Europe and one of the strongest in the world.
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