Ian Holding
Head of Itil Services @Sopra Steria
Warrington, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2018 — Present
Head of Itil Services @Sopra Steria
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Warrington, GB
SKILLS
Service ImprovementIT Service ManagementChange ManagementService Level ManagementIT TransformationOutsourcingItilIT StrategyTransition ManagementPrince2Problem ManagementIso 20000Service DeliveryCitrixInfrastructureTechnical SupportIncident ManagementOffshoringBusiness ContinuityCmdbStakeholder ManagementService-Level Agreements (Sla)IT OperationsService ManagementService DeskService Desk ManagementManagementProject DeliveryHp OpenviewSlaItil CertifiedMajor Incident ManagementIT ManagementItil V3 Foundations CertifiedManaged ServicesIT Outsourcing
ABOUT IAN HOLDING
Highly experienced and motivated individual with over 20 years in the IT Sector, 8 of…
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