Ian Hamel

Voip Engineer @FirstLight Fiber

Dover, NH, US
EMAILS
i•••••@firstlight.net
MOBILE NUMBERS
+16•••••••48

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WORK HISTORY

Sep 2011 — Present

Voip Engineer @FirstLight Fiber

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Portsmouth, NH, US

Assisting customers and their vendors with grooming their local LAN in preparation for the hosted VoIP solutions provided by BayRing. Streamlining workflows for internal processes to improve access to information and shorten turn around times for new installations. Accomplishments include SSL integration for the Metaswitch Provisioning server as well as the subscriber facing CommPortal system for account management.

SKILLS

RoutingMgcpMplsSipSnmpEthernetT1Unified CommunicationsTcp/IpOptical FiberTelephonyQosWanIp PbxComputer Network OperationsPriTechnical SupportTelecommunicationsMetro EthernetVpnTroubleshootingVoice Over Ip (Voip)Wireless TechnologiesVoipDslRoutersDwdmTdmGponIpNetwork EngineeringIsdnAdslOspfInternet Protocol Suite (Tcp/Ip)Network DesignSip TrunkingBroadbandSwitchesManaged Services

ABOUT IAN HAMEL

Experienced Voip Engineer with a demonstrated history of working in the telecommunications industry. Strong engineering professional skilled in Session Initiation Protocol (SIP), Metro Ethernet, Media Gateway Control Protocol (MGCP), and Asymmetric Digital Subscriber Line (ADSL).

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