Ian Frey
- Role
- Senior Systems Engineer - Digital Workplace (Microsoft 365) at Xerox
- Location
- Bethlehem, PA, US
- LinkedIn followers
- 500 followers
About Ian Frey
I am an innovative, solutions-focused Senior Systems Administrator. With 10+ years of…
Experience
Senior Systems Engineer - Digital Workplace (Microsoft 365)
Jul 2022 — Present
Design, build, and operate private, public, and hybrid cloud solutions to ensure effective operation of systems across enterprise and alignment with business performance standards. Manage design, deployment, and migration projects across full project lifecycle. Communicate frequently with clients and internal teams during system development and maintenance. Diagnose and resolve technical issues- Managed technical components of digital workplace projects from initial needs assessments through implementation, including providing remote technical support for clients of all sizes (SMB/enterprise)- Guided clients on strategies for optimizing MS365 within their businesses and leveraging new features- Served as Subject Matter Expert (SME) on MS365, MS Azure, SharePoint Online, MS Teams, and more- Led migration and integration of on-premises solutions and applications in Microsoft suite.
Skills
- Spot Color
- Microsoft Office
- Windows Server
- Desktop Deployment
- Vectorization
- Adobe Photoshop
- Printer Support
- Customer Service
- Cyber-Security
- Preflight
- Vector Illustration
- Project Management
- Desktop Administration
- Embroidery
- Schedules
- Networking
- Management
- Cisco Call Manager
- Desktop Support Management
- Graphic Design
- Adobe Creative Suite
- Web Design
- Multi Tasking
- Website Administration
- Photoshop
- Network Security
- Adobe Illustrator
- Price Quotes
- Desktop Application Support
- Email Management
- Screen Printing
- Troubleshooting
- Manage Client Relationships
- Production Art
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