Ian Duerden
Managing Director, Bt Business Customer Service @BT Group
Signup · Get unlimited contacts
WORK HISTORY
Managing Director, Bt Business Customer Service @BT Group
London, GB
Responsible for customer service to BT Business million customers including installation, repair, complaints and mobility.
EDUCATION
Nelson Grammar School
GCSE's
SKILLS
ABOUT IAN DUERDEN
Experienced Managing Director with a demonstrated history of working in the telecommunications industry. Skilled in managing large service operations including Service Delivery, Service Assurance, Billing, Customer Care, plus in developing and implementing strategies and large scale transformation programmes as well as Stakeholder Management. Strong financial and commercial acumen, qualified management accountant (FCMA/ CGMA) and also Fellow of Institute of Credit Management (FICM).
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.