Ian Butters

About Ian Butters

With more than ten years of experience in Field Sales and Account Management, I am a hardworking and strategic sales professional who consistently delivers exceptional client service and generates revenue within the logistics, e-commerce, B2B SaaS products, and related industries. Collaborating with customers to achieve successful project outcomes is my passion, and I am committed to continuing this work in my current role.My expertise lies in B2C logistics with a keen focus on enhancing the customer experience. With a solid foundation of real-world experience and an innovative team of colleagues, I am equipped to offer fresh ideas on any project related to shipping options or fulfillment partnerships. If you require assistance on something beyond my scope, I am well connected and can likely refer you to others who can meet your needs. Building and nurturing relationships is a key aspect of business today, and I strive to give back as much as possible.If you are interested in taking your eCommerce business to the next level or discussing a new strategy, please don\'t hesitate to contact me at i••••••••@auctane.com.Specialties: Fulfillment by Marketplace Shipping Designing and Implementing Custom Supply Chain Solutions.e-Commerce Reverse LogisticsInternational Parcel SolutionsFully Landed Cost International Solutionse-Commerce and Omni Channel Direct to Consumer ShippingChannel Fulfillment -(Amazon, eBay and more)Direct MailingsFree Shipping Strategies

Experience

1. Senior Account Executive

   Auctane

   Aug 2023 — Present · New York, NY, US

   As a Senior Account Executive at Auctane, I specialize in helping high-volume e-commerce merchants and third-party logistics providers optimize their shipping operations through our suite of solutions, including ShipStation, ShipEngine, and Stamps.com.I own the entire sales process, including discovery, consultative selling, and onboarding transition, with a consistent focus on delivering measurable ROI for both my company and clients. My role involves creating tailored shipping strategies based on fulfillment workflows, carrier mix, and automation needs, often leveraging Auctane’s discounted carrier programs such as UPS DAP, USPS MRC, FedEx, GlobalPost, and DHL Express. I collaborate cross-functionally with product, onboarding, and support teams to ensure smooth transitions and long-term customer success.Additionally, I maintain a robust pipeline in Salesforce, forecast revenue accurately, and consistently exceed sales targets. My approach is highly consultative, combining product knowledge, data-driven insights, and relationship-building to serve as a trusted advisor to merchants navigating the complexities of modern logistics.

Education

• University of Massachusetts Amherst

  B.S., Biology

  2001 — 2005

• Stoneham High School

  High School Diploma, General Studies

  1995 — 1999

Skills

• Contract Negotiation
• Logistics Management
• Trade Shows
• Supply Chain Management
• Relationship Building
• Sales Operations
• Customer Service
• Budgeting
• Sales
• Social Networking
• Time Management
• Reverse Logistics
• Cold Calling
• Inventory Management
• Event Management
• Marketing
• E-Commerce
• Budgets
• Sales Process
• Leadership
• Social Media
• Logistics
• Customer Satisfaction
• Sales Management
• Lead Generation
• Strategic Communications
• Account Management